877 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information in accordance with the highest industry security standards.
Six core pillars of privacy protection that set 877 apart from other platforms — not just words, but real practices you can verify.
All data transmitted between your device and 877's servers is protected by 256-bit SSL encryption — the same standard used by the world's leading banking and financial institutions. No data travels unprotected.
877 has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you — we are only its responsible custodians.
All data processing operations at 877 are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection has a clear purpose and does not exceed legitimate operational requirements.
Member data is stored in world-class data centres with strict physical and digital access controls. Our multi-layered security system ensures that any unauthorised access attempt is detected and blocked automatically.
877 members have full rights to access, amend, transfer, or request deletion of their personal data at any time. The privacy control panel within your account allows you to manage your data preferences directly.
You can stop receiving marketing communications from 877 at any time by updating your notification preferences in your account settings. Unsubscribing takes effect immediately and requires no complicated steps.
Welcome to 877's Privacy Policy page. We at 877 understand that your trust is the most valuable asset in our care. When you register and use the 877 platform, you entrust us with sensitive personal information. We do not take this responsibility lightly.
This Privacy Policy is drafted to transparently and honestly explain how 877 collects, processes, stores, shares, and protects your personal information. It applies to all registered members, users browsing our website, and any individual interacting with the 877 platform through any channel.
By using the 877 platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact our support team to close your account. This policy should be read together with Terms and Conditions and Responsible Gaming Policy 877.
877 collects your personal information through several means — directly from you during registration and platform use, automatically via tracking technologies, and in certain cases from trusted third-party sources such as payment providers and identity verification agencies. We only collect data that is genuinely necessary for legitimate operational purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Registration, KYC verification |
| Contact Information | Email address, phone number, mailing address | Registration, profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposits, withdrawals, statements |
| Usage Data | Game history, wagering, login, active session records | Automatically during use |
| Technical Data | IP address, device type, operating system, web browser | Automatic, cookies |
| Verification Documents | Copy of identity card, passport, bank statement | KYC Upload |
We do not collect categories of data considered particularly sensitive — such as health information, religious beliefs, political views, or biometric data — unless required to fulfil specific legal obligations or with your explicit consent.
Every piece of data we collect is used for a specific, legitimate, and transparent purpose. 877 does not process your personal data for any purpose not stated in this policy without prior notice.
877 does not sell, rent, or disclose members' personal information to third parties for marketing or commercial purposes without your explicit consent. However, there are limited situations where sharing data with specific parties is necessary for platform operations:
All third parties accessing 877 member data are bound by strict confidentiality and data protection agreements. They are only permitted to process data for specified purposes and may not use it for any other purpose.
Your data security is 877's top priority. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against increasingly sophisticated cyber threats.
Data Retention Period: 877 retains members' personal data for as long as your account remains active and for a defined period after account closure, as required by law and compliance obligations. As a general guide:
Technical Security Measures: 877's security infrastructure includes data encryption in transit and at rest, role-based access controls, two-factor authentication for administrative access, regular independent security audits, 24/7 real-time threat monitoring, and comprehensive incident response procedures.
877 Platform uses cookies and similar tracking technologies to enhance your experience, understand usage patterns, and ensure essential platform functions operate smoothly. The following are the types of cookies we use:
You can manage your cookie preferences at any time through your web browser settings or via the 877 cookie control panel. Please note that disabling certain cookies may affect your experience on the platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 877's internal policies, you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe upon receipt of a valid request.
If the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. You may also update your profile information directly in your account settings.
You may request deletion of your personal data, subject to the legal retention obligations binding on 877. Requests will be assessed on a case-by-case basis.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider, to the extent technically feasible.
You may object to the processing of your data for specific purposes such as direct marketing. Objections to marketing will be actioned immediately without further question.
Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the validity of any processing that took place prior to withdrawal.
To exercise any of the above rights, please contact the 877 privacy team via live chat or our support email. We will respond within 14 working days. Some requests may require additional identity verification to ensure the security of your data.
877 Platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18. If you are a parent or guardian and discover that your child has provided personal information to 877 without your knowledge, please contact us immediately.
877 uses age-verification technology during the registration process and reserves the right to request proof of age at any time. Any account suspected of belonging to a minor will be suspended immediately, and all related data will be securely deleted once verification is completed.
877 Platform may contain links or integrations with third-party websites or services, including game providers, payment platforms, and business partners. 877's Privacy Policy does not apply to those third-party websites or services.
We encourage you to read the privacy policy of each third-party website you visit separately, as their privacy practices may differ from 877. 877 is not responsible for the content, privacy policies, or security practices of any third-party website.
877 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or the latest industry standards. The date of the most recent update will always be displayed at the top of this document.
For amendments that materially affect how we process your personal data, 877 will send notice via registered email or in-platform notification at least 14 days before the amendment takes effect. Continued use of the platform after the amendment's effective date is considered acceptance of the updated terms.
We encourage you to review this page periodically to stay informed about how we protect your personal data. The version history of this document is available upon request.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the 877 privacy team is ready to assist you.
If you believe 877 has not addressed your privacy concerns satisfactorily, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your jurisdiction.
Answers to the most frequently asked questions by members regarding personal data protection and privacy on the 877 platform.
877 protects your privacy with the highest industry-grade security standards. Over 500,000 Malaysian members have entrusted us with their data. Register in under 2 minutes and enjoy more than 1,200 games with complete peace of mind.